by Mike Wilson
Posted on 2015-01-28 20:55:24
At Feynman Group, we understand effective collaboration hinges on strong communication. Our company requires simple, reliable connection between team members, which can be difficult internally as well as between office locations. When our technicians are out of the office for an on-site visit with our clients, communication is particularly crucial.
Utilizing advanced video collaboration techniques, we’ve been able to increase our efficiency and streamline our processes.For example, one of our technicians is on-location configuring some new network hardware for a client and needs to consult someone back at the office. Given the nature of the service call, it can be difficult to communicate solely over the phone. In cases like this, our techs are thankful they’re equipped with the same video communication tools on their mobile phones as the rest of the team is in the office. Communicating via video is as simple as placing a call to an internal extension at home base.
The best part about our solution is that we are able to seamlessly communicate across all devices, regardless if the user is mobile, at home or at an office workstation. We have the tools to communicate effectively in the office, outside of the office, and when we are on the go.
If you think your business could benefit from streamlined communication, let’s chat about Cisco’s Unified Collaboration platform. Call one of our knowledgeable account representatives or send us an email, and we’ll get you all set up!